Reactivating your BPJS Kesehatan membership can now be done easily without having to visit the nearest BPJS Kesehatan office.
This government health insurance program provides protection for Indonesian citizens by offering guaranteed access to healthcare services.
However, many participants face issues when their membership status becomes inactive due to unpaid premiums, data mismatches, or administrative errors.
To restore your access to healthcare services, it’s important to follow the correct reactivation steps. Let’s go through how to reactivate your BPJS Kesehatan quickly and conveniently.
Requirements to Reactivate BPJS Kesehatan
Before starting the reactivation process, there are several important requirements you must fulfill to make your BPJS Kesehatan card active again:
1. Settle Any Unpaid Premiums
If your membership was deactivated due to unpaid contributions, make sure to settle all outstanding payments first.
2. Verify Participant Data
Ensure your National Identification Number (NIK) registered in BPJS Kesehatan matches the data in Dukcapil (Population and Civil Registration Office) to avoid issues during reactivation.
3. Choose the Available Reactivation Method
BPJS Kesehatan offers several options to reactivate your membership, such as through the Mobile JKN app, Pandawa WhatsApp service, or Call Center 165.
How to Reactivate BPJS Kesehatan
If your BPJS Kesehatan status is inactive, don’t worry. There are several convenient methods—both online and offline—that you can use to reactivate it.
1. Through the Mobile JKN Application
You can easily reactivate your BPJS Kesehatan card using the Mobile JKN app by following these steps:
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Download the Mobile JKN app via Google Play Store or App Store.
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Log in or create a new account using your NIK or BPJS Kesehatan number.
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Select the “Perbaikan Data” (Data Correction) or “Aktivasi Kepesertaan” (Membership Activation) menu.
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Fill in the required details, such as NIK, BPJS number, and phone number.
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The system will display any outstanding bills (if any).
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Complete the payment through the available methods.
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Verification will be completed within a maximum of 1×24 hours.
2. Through WhatsApp (PANDAWA)
Besides the app, BPJS Kesehatan can also be reactivated via the Pandawa WhatsApp service. Here’s how:
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Contact the Pandawa WhatsApp number of your nearest BPJS Kesehatan branch or the one corresponding to your registered domicile.
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Send a message in this format:
“Aktivasi BPJS Kesehatan – [Name] – [NIK] – [BPJS Number]” -
The officer will verify your data.
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Settle any unpaid premiums as instructed.
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Wait until your payment is verified.
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Your card will be reactivated within 1–3 business days.
3. Through BPJS Kesehatan Call Center
For a more practical option, you can contact the BPJS Kesehatan Call Center directly. Here’s what to do:
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Call 165 and select the menu for BPJS Kesehatan card reactivation.
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Prepare your personal data, such as NIK, BPJS card number, and address for verification.
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The officer will inform you of any outstanding premiums (if applicable).
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After payment, confirm again via the Call Center.
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Your BPJS Kesehatan card will be reactivated within 1×24 hours after payment verification.
4. Visit the Nearest BPJS Kesehatan Branch Office
If you prefer handling it in person, reactivation can also be done by visiting your nearest BPJS Kesehatan branch office. Follow these simple steps:
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Prepare the required documents: ID card (KTP), Family Card (KK), and JKN-KIS card.
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Visit the BPJS Kesehatan branch office according to your registered domicile.
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Inform the officer that you want to reactivate your BPJS Kesehatan membership.
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The officer will verify your data and complete the reactivation process on the spot.
Tips to Keep Your BPJS Kesehatan Active
To prevent your BPJS Kesehatan membership from becoming inactive again, follow these important tips:
1. Pay Premiums on Time
Premiums should be paid before the 10th of every month. Avoid late payments to prevent outstanding balances. Timely payments ensure your BPJS Kesehatan membership remains active.
2. Check Membership Status Regularly
After paying your premium, verify your membership status through the Mobile JKN app, Pandawa WhatsApp, or BPJS Kesehatan Call Center.
3. Update Data When Changes Occur
Report any changes—such as address, employment, or civil status—immediately to ensure your information remains accurate and administrative processes run smoothly.
That’s a complete guide on how to reactivate your BPJS Kesehatan easily and efficiently.
By following the steps above, you can continue to enjoy health services without the hassle of visiting a BPJS Kesehatan office.
In addition to BPJS Kesehatan, you can also secure funds for healthcare expenses through financing from BFI Finance.
If you need a loan to cover medical treatment costs, don’t hesitate to apply for financing using motorcycle BPKB, car BPKB, or house/shop certificates at BFI Finance.
All services from BFI Finance are licensed and supervised by the Financial Services Authority (OJK), ensuring safety and transparency in every process.
So, fulfill your financial needs confidently with transparent and reliable financing solutions—because #SelaluAdaJalan with BFI Finance!
