Terms and Conditions - BFI Finance

This page sets out the terms of use of the BFI Finance Site and Services (“Terms and Conditions”) for you. Please read these Terms and Conditions carefully before you agree to the Terms and Conditions.

By agreeing to these Terms and Conditions, you hereby declare your agreement to be legally bound and subject to these Terms and Conditions.

Definitions
1. “We” refers to BFI Finance, and BFI Finance is Indonesian financing company licensed, registered, and supervised by the Financial Services Authority of Indonesia (“OJK”).
2. “Financing Facility” means the financing facility provided by BFI Finance to you, the application process of which, among others, can be submitted through the Website provided by BFI Finance.
3. “Website” refers to the website bfi.co.id, including all its domains and subdomains.
4. “Personal Data” means information or data that can be used to identify an individual either directly or indirectly.
5. “You” refers to the debtor or prospective debtor as a user of the Website.
6. “Privacy Policy” refers to the privacy policy on this Website.
7. “Identity Card (KTP)” is the official identity card of a resident, issued by the relevant government agency and valid throughout the territory of the Republic of Indonesia.
8. “Force Majeure” shall have the meaning as set forth in these Terms and Conditions.
9. “Website Content” refers to all content on the BFI Finance website and/or Financing Facility platform, in whole or in part, including but not limited to design, text, graphics, photos, images, visuals, videos, software, music, sound and other files, financing ratings, fees, charges, quotes, historical data, charts, statistics, articles, BFI Finance’s contact information, any other information, and the selection and arrangement thereof.
10. “Debtor” means an individual who obtains a Financing Facility from BFI Finance.
11. “User” refers to anyone who accesses and/or uses the Website, whether or not such person is registered on the Website. These Terms and Conditions apply to all users.
12. “Know Your Customer (KYC)” is a set of processes carried out by BFI Finance in the provision of the Financing Facility, in accordance with BFI Finance’s internal policies and procedures and the applicable laws and regulations.
13. “One Time Password (OTP)” is a dynamic password valid for a single activity, sent via SMS to the mobile number (or other media as designated by BFI Finance) registered in the system, as authentication for account creation on the Website.
14. “Short Message Service (SMS)” is a text-based messaging service that can be sent and/or received using a Mobile Phone.
15. “Mobile Phone” means the electronic telecommunication device used by the User.
16. “Third Party” as referred to in these Terms and Conditions, means any party cooperating with BFI Finance in the implementation of the Financing Facility provision, including but not limited to: the Population and Civil Registration Office (Disdukcapil), the Financial Information Service System (SLIK) managed by the Financial Services Authority of the Republic of Indonesia, Credit Information Management Institutions (LPIP), Asset Recording Institutions, and/or third parties appointed by or cooperating with BFI Finance for the purposes of checking, verifying, and validating Personal Data provided by the User; providing electronic signature services and issuing electronic certificates by a Certificate Authority (CA).
17. “Agreement” comprises the entire documentation consisting of:
  1. The Terms and Conditions;
  2. The Privacy Policy; and
  3. The Financing Agreement along with other relevant documents.
General Provisions
1. You are an individual and a citizen of the Republic of Indonesia who holds a valid Identity Card (Kartu Tanda Penduduk) in accordance with the prevailing laws and regulations of the Republic of Indonesia.
2. Before using the Financing Facility provided by BFI Finance, you are required to read and agree to these Terms and Conditions if you intend to register through the Website.
3. At the time you: (1) register for the first time as a prospective Debtor through the Website; (2) submit an application for a Financing Facility; (3) sign the Financing Agreement; and/or (4) use the Financing Facility, you are required to read, understand, comprehend, and carefully review these Terms and Conditions and follow all applicable authentication and verification processes and procedures.
4. BFI Finance reserves the right to evaluate, assess, and determine (approve or reject) your Financing Facility application.
5. Users are required to maintain the confidentiality and shall be fully responsible for the One-Time Password (OTP) provided by BFI Finance to the User.
Modifications from Time to Time
These Terms and Conditions, whether in part or in whole, including any features and services, may be amended, supplemented, and/or modified from time to time at the sole discretion of BFI Finance. BFI Finance will provide notification of such changes to you through announcements on the Website, by email, to your phone number registered with BFI Finance, and/or through other communication channels.Any amendment, addition, or modification to these Terms and Conditions shall take effect: (i) thirty (30) Business Days after the notification is delivered (“Notice Period”) and no objection is raised by you; or (ii) upon your continued use of the Financing Facility services after the notification is delivered—whichever occurs earlier, or at any other time as may be required under applicable law. Should you wish to reject such amendments, additions, or modifications, you are required to first settle and fully repay all of your outstanding and unpaid obligations.
Provisions Related to the Financing Facility
1. Activation of Financing Facility Services
  1. If your application for the Financing Facility is submitted through the Website, in order to obtain the Financing Facility from BFI Finance, you must review and agree to these Terms and Conditions and complete the registration process on the Website, provided that such registration is accepted and approved by BFI Finance as indicated on the Website (“Service Activation”).
  2. By agreeing to these Terms and Conditions, you hereby grant your consent to BFI Finance to collect, use, process, store, and disclose your information (including your personal, demographic, and/or biometric data) in accordance with the Privacy Policy, including but not limited to the transfer of your data and information to Third Parties. You also consent to BFI Finance using your registered mobile phone number to contact you through various online messaging services (including WhatsApp), in connection with the Financing Facility.
  3. If necessary, BFI Finance may from time to time request you to submit and/or upload any additional documents and/or information, including personal information, electronically to BFI Finance.
2. Application for Financing Facility
  1. The Financing Facility may only be disbursed by, among other methods, submitting a Financing Facility application through the Website and subsequently signing the Financing Agreement either directly at a BFI Finance office or via the application provided by BFI Finance using an electronic signature (if available).
  2. You may withdraw funds from the Financing Facility up to the maximum financing limit available to you as displayed on the Website. You acknowledge and agree that the financing limit is a feature that may change from time to time in accordance with BFI Finance’s analysis and the Debtor’s creditworthiness.
  3. Your confirmation of the Financing Facility application on the confirmation page shall constitute a disbursement request and serve as an instruction to BFI Finance to proceed with the disbursement of the Financing Facility (subject to BFI Finance’s approval of your application).
  4. You may not cancel a Financing Facility disbursement request that has already been approved by BFI Finance if the Cooling-Off Period has passed. The "Cooling-Off Period" refers to the period during which the Debtor has the right to cancel the Financing Agreement by providing written notice to BFI Finance, as stipulated in the Financing Agreement.
3. Disbursement of the Financing Facility
  1. Subject to these Terms and Conditions, you may submit a request for disbursement of the Financing Facility provided that:
    - You have a financing limit with a sufficient amount to support the requested disbursement;
    - You own a motor vehicle that has passed the required survey and can serve as the object/collateral for the Financing Facility; and
    - There has been no event of default committed by you under the Agreement.
  2. You hereby acknowledge and agree that the application, processing, and disbursement of the Financing Facility shall also be subject to these Terms and Conditions.
4. Verifikasi
  1. You may be required to submit additional documents or information, electronically or directly to BFI Finance, either through BFI Finance’s partners, or via the Website as instructed, if you wish to obtain the Financing Facility as necessary.
  2. BFI Finance will verify the information and documents you provide through the Website and determine whether you meet the requirements to be granted the Financing Facility. BFI Finance will conduct verification, review, evaluation, and assessment of each piece of information, data, and statement you provide, including by cooperating with Third Parties to perform verification and eligibility assessment for the Financing Facility application.
  3. Approval and/or rejection of your application is entirely at the discretion of BFI Finance in accordance with applicable laws and regulations. BFI Finance reserves the right, at any time, to withdraw its approval of your application and revert your status to unverified, including in cases where there is doubt regarding the accuracy, validity, and/or completeness of the documents and/or information you have provided.
  4. To prevent any misuse of your data, BFI Finance may suspend approval and/or provision of the Financing Facility if the documents or information provided by you is inaccurate, invalid, and/or incomplete.
Your Representations and Warranties
You hereby represent and warrant to BFI Finance that:
1. You have read and agreed to the Terms and Conditions and the Privacy Policy of BFI Finance;
2. You will use and/or access the Website, the Website content, and the Financing Facility solely for lawful purposes and not in violation of any applicable laws and regulations;
3. You have the full legal right, capacity, and authority to access the Website and apply for a Financing Facility from BFI Finance;
4. Your use of the Website and BFI Finance Services does not breach any of your existing or future obligations, including but not limited to any obligations under agreements you have with third parties;
5. All information and data you have provided or will provide to us (including but not limited to your Personal Data and Identification Card) is accurate and complete and is not misleading. Please do not submit any Personal Data or other information without first reading our Privacy Policy, which explains in detail our data usage and privacy practices. If any of your submitted data changes in the future, you are obligated to notify us of the changes, including but not limited to personal information that is permitted to be updated;
6. No materials submitted through your account, whether posted or shared by you through the Website, will infringe or violate the rights of any third party, including copyrights, trademarks, privacy, publicity, or other proprietary or personal rights, nor will any such materials violate any laws;
7. Each of the above representations and warranties is made truthfully, without coercion from any party, and without omitting any facts or material information. You shall be fully responsible for the accuracy of the above statements and agree to be held liable should any of the representations or warranties be found inconsistent with actual conditions;
8. In using the Website and applying for the Financing Facility, you must be at least 21 years old and no older than 60 years old, and must possess the legal capacity, rights, authority, and power necessary to agree to these Terms and Conditions. You shall access the Website, use the Financing Facility Services, and enter into any contracts in your personal capacity as an individual;
9. If you do not meet the criteria above:
  1. You represent and warrant that the Service Activation and any other activities you perform on the Website have been approved by your parent, guardian, or legal custodian; or
  2. BFI Finance reserves the right to terminate the Financing Facility, cancel your Financing Facility, and/or take actions as stipulated under the default provisions of the Financing Agreement.
Website Content User
In using the Website, you agree to comply with these Terms and Conditions, including but not limited to the following:
1. You shall not use the content of the Website for any unlawful purposes and shall comply with all applicable local, state, national, or international laws and regulations;
2. You shall not access without authorization, hack, obstruct, interfere with, disable, overload, or disrupt the proper functioning or display of the Website, including but not limited to denial-of-service attacks, spoofing attacks, session hijacking, reverse engineering, reprogramming, or the use of any framing techniques to enclose any proprietary content or information;
3. You shall not post any materials or data that may contain viruses such as Trojan Horses, Worms, Time-bombs, Keystroke Loggers, Spyware, Adware, or other harmful or similar computer code, files, or programs designed to interrupt, interfere with, damage, or limit the functionality of any computer software or hardware or telecommunications equipment;
4. You shall not solicit passwords, collect email addresses or other Personal Data of Users from the Website through electronic or other means for the purpose of sending unsolicited emails or communications, or for attempting to conduct any loan transaction with members outside the Services, or for any commercial or unlawful purpose;
5. Unless permitted by BFI Finance, you may not register for more than one User account, register a User account on behalf of someone other than yourself, operate a User account on behalf of or for the benefit of anyone who is not eligible to register or operate a User account in their own name, or register a User account on behalf of a group or entity;
6. You must treat as confidential any user identification code, password, or any other information provided as part of BFI Finance's security procedures;
7. You shall not reproduce, duplicate, copy, or resell any part of the Website;
8. You shall not use any content or information that, if posted, shared, used, or uploaded through the Website by you, would result in the violation of the rights of any third party, in whole or in part;
9. You shall not bypass or attempt to bypass any security measures on the Website;
10. You are responsible for maintaining the security of your account, including any unique codes, passwords, and other credentials that are associated with your Account, and you shall remain responsible for any use of your account by any party other than yourself;
11. You shall not permit any third party to engage in any acts prohibited under these Terms and Conditions and the Privacy Policy.
Obligations in Accessing the Website
1. You are responsible for making all necessary arrangements to ensure you have access to the BFI Finance Website;
2. Please be aware that the internet may be subject to disruptions, transmission outages, delays due to internet traffic, or data transmission errors, as these are inherent to the nature of the publicly accessible internet;
3. Please be aware that access to the BFI Finance Website, any services, and your account may be limited or unavailable during peak demand periods or for other reasons;
4. BFI Finance does not guarantee that the Website or any of its content will always be available or uninterrupted, and BFI Finance does not warrant that the Website is free from viruses or other harmful components. Therefore, you are responsible for configuring your own information technology, computer programs, and platform in order to access the Website. You should use your own antivirus software.
BFI Finance’s Rights on the Website
1. BFI Finance may, from time to time, update, modify, suspend, discontinue and/or terminate (including but not limited to changes, deletions, replacements, and corrections) all content on the Website, in whole or in part, including but not limited to design, text, graphics, photos, images, illustrations, videos, software, music, sound, and other files, financing ratings, historical data, charts, statistics, articles, any other information, and their selection and arrangement;
2. You are required to notify BFI Finance and update any changes to your information, data, and details provided to BFI Finance or uploaded to the Website from time to time;
3. BFI Finance reserves the right to block your account, any user identification code, or password, whether chosen by you or assigned by BFI Finance, at any time if you fail to comply with the contents of these Terms and Conditions.
Intellectual Property Rights
1. Copyrights, patents, trademarks, registered designs, and all intellectual property rights in and to the Website and its content, including but not limited to copyright in the compilation of all content, are owned by and shall remain the property of BFI Finance;
2. BFI Finance, including its graphics, logos, designs, page headers, icons, typefaces, and service names (collectively referred to as the “Marks”) displayed on this Website are the property of BFI Finance and all Marks are expressly protected by BFI Finance or relevant third parties. Your access to and/or use of the Website and its content shall not be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Website without prior written permission from BFI Finance;
3. You are not permitted to use any of the Marks without prior authorization from BFI Finance. BFI Finance aggressively enforces its intellectual property rights to the fullest extent permitted by law. The name BFI Finance and other Marks may not be used in any manner, including in advertising or publicity, or as a hyperlink without prior written consent from BFI Finance;
4. The domain name on which the Website resides is the sole property of BFI Finance, and you may not use or adopt a similar name for your own use.
Third-Party Websites
This Website may, at times, be linked to other websites whose functionality and reliability depend on third parties. We recommend that you always refer to the terms and conditions provided on the respective websites before using them.
Use of Cookies
This Website uses cookies, which you must consent to in order to enjoy the full functionality of the Website. Cookies are files used by BFI Finance’s server to identify your computer.
Your Account and Password
1. If you choose, or are provided with, a unique code, password, or any other information as part of BFI Finance’s security procedures, you must treat such information as confidential and handle it with care. You must not disclose it to any third party.
2. If you know or suspect that someone else knows your unique code or password, you are required to notify and contact BFI Finance immediately.
Limitations
1. BFI Finance shall not be responsible for the completeness, accuracy, precision, or truthfulness of any data, information, and/or statements (including any information) provided or uploaded by you.
2. Subject to applicable laws, BFI Finance shall not be liable for:
  1. Any indirect and non-material losses, including costs, interest, damages, or losses of any form or type (including personal injury, emotional distress, and loss of data, goods, income, profit, business, opportunities, usage, or other economic advantage) suffered by you or any third party due to errors, negligence, or violations by you or third parties other than BFI Finance;
  2. Any indirect and non-material losses, including costs, interest, damages, or losses of any form or type (including personal injury, emotional distress, and loss of data, goods, income, profit, business, opportunities, usage, or other economic advantage) resulting from system failures of the Site, services provided through the Site, as well as the safety and security of your account on the Site, due to errors, negligence, or violations by you or third parties other than BFI Finance.
3. Any claims, lawsuits, or demands you may have against BFI Finance in relation to these Terms and Conditions must be submitted to BFI Finance within six (6) months of the event giving rise to such claim.
4. By agreeing to these Terms and Conditions, you agree to indemnify and hold harmless BFI Finance, its affiliates, and each of their employees, directors, commissioners, officers, representatives, and agents from and against any and all claims, costs, damages, losses, liabilities, and expenses (including attorney’s fees) arising out of or related to:
  1. Your violation of these Terms and Conditions, the Agreement, and applicable laws and regulations;
  2. Any breach of your representations and warranties as stated above;
  3. Acts of third parties using your Account that cause loss to BFI Finance and/or other parties;
  4. Your violations that cause losses to third parties;
  5. Any use or misuse of the Financing Facility by you or others using your account;
  6. Any error committed by parties other than BFI Finance, whether intentional or due to negligence; or
  7. The blocking of your account based on provisions outlined in these Terms and Conditions.
Severability
If any term or provision of these Terms and Conditions is declared wholly or partially invalid or unenforceable under any applicable law or regulation, such term or provision, to the extent it is invalid or unenforceable, shall be deemed not to form part of these Terms and Conditions. The validity and enforceability of the remaining terms and provisions of these Terms and Conditions shall not be affected. The failure of BFI Finance to enforce or exercise any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision, nor shall it affect the enforcement of any other rights or provisions in any other instance.
Governing Law and Dispute Resolution
1. The interpretation, implementation, and all consequences arising from these Terms and Conditions, the Privacy Policy, and the Agreement shall be governed by and subject to the laws of the Republic of Indonesia.
2. In dispute arises from the implementation of these Terms and Conditions, including the Agreement, the parties shall first seek to resolve the matter amicably through deliberation to reach a mutual consensus.
3. If the amicable resolution through deliberation is deemed unsuccessful, the parties agree to settle the dispute through an alternative dispute resolution institution listed by the Financial Services Authority (OJK) or at the District Court of Tangerang.
Conflict
In the event of any conflict between these Terms and Conditions and the Privacy Policy, Financing Agreement, or any other agreements arising in connection with the Website and Financing Facility between you and BFI Finance, the order of precedence shall be as follows:
1. Terms and Conditions;
2. Privacy Policy;
3. Financing Agreement; and
Any other agreements between BFI Finance and you, if any.

The nullification of any one of the above agreements by operation of law shall not invalidate the other agreements.

Updated on April 29, 2025