Jakarta, October 25, 2021 – Nearing end of this year, PT BFI Finance Indonesia Tbk (BFI Finance) has put another addition to a series of accomplishments by achieving awards in two categories. BFI Finance was awarded the Gold and Silver titles in the “The Best Contact Center Indonesia 2021” event held on October 21st. In the event organized by Indonesia Contact Center Association (ICCA), BFI Finance was awarded Gold in ‘The Best Quality Team – Above 100 Seats’ category and Silver in ‘The Best Telesales Team’ category.
This year, The Best Contact Center Indonesia event was held hybrid both online and offline. BFI Finance competed against around 265 participants from 52 companies in various industries. BFI Finance always focuses on the satisfaction of Sobat BFI (BFI Buddies, the designation for BFI Finance’s customers), including in understanding and listening to their experiences as BFI Finance’s customers. Through BFI Finance’s telemarketing channels, communities can get best solutions thus they trust BFI Finance as their loyal buddy in realizing their dreams.